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OUR COMMITMENT TO YOUR PRIVACY

Privacy Policy

This Policy explains how ViaSkill Inc. and its Affiliates collect, use, share, and protect your information when you use our website, apps, and services. It also explains your rights and choices.

Effective date: see “Changes to This Privacy Policy.”

This Privacy Policy (“Policy”) describes how ViaSkill Inc. (“ViaSkill,” “we,” “us,” or “our”) and its Affiliates collect, use, share, and protect your personal information when you use our website, mobile applications, and services (collectively, the “Service”). “Affiliates” refer to any entity that directly or indirectly controls, is controlled by, or is under common control with ViaSkill Inc. This Policy also explains your rights regarding your personal information. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Policy and our User Agreement and Terms of Service.

When we refer to “personal information” or “your information” in this Privacy Policy, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, or as otherwise defined by applicable privacy laws. This Privacy Policy forms part of, and is subject to, our User Agreement and Terms of Service. Capitalized terms not defined herein have the meanings assigned to them in the User Agreement. For the purposes of this Privacy Policy, information that has been de-identified, aggregated, or anonymized such that it can no longer be used to identify a specific individual, directly or indirectly, is not considered “personal information” and ViaSkill may use such information for any lawful purpose without restriction.

1. Information We Collect

We collect the following types of information about you:

Information You Provide

  • Account Information: Name, email address, password, phone number, and professional profile details (such as your headline, summary, skills, portfolio links, and any other information you choose to add to your profile).
  • Professional Data: Work history, education, certifications, skills you list, and resume uploads (and any information extracted therefrom by you or by the Service at your direction).
  • Payment Information: Payment methods, billing addresses, and transaction details (if applicable).
  • Communication Data: Messages, inquiries, and feedback submitted through the platform.

Information Automatically Collected

  • Usage Data: Your IP address, browser type, operating system, device identifiers (such as IDFA or Android ID, where applicable and permitted by your device settings), referring URLs, pages visited within the Service, and time spent on pages within the Service. We collect this information for purposes such as service functionality, security, analytics, and improvement.
  • Cookies and Tracking Data: Data collected via cookies, web beacons, pixels, scripts, and other similar tracking technologies. For more details and choices, see our Cookie Policy.

Information from Third Parties

  • Social Logins: Profile information and other data you authorize the social login provider (e.g., Google, Apple) to share with us when you use this option to sign in.
  • Third-Party Integrations: Information you authorize to be shared from integrated services (e.g., LinkedIn, job boards) when you connect them to your ViaSkill account or use such integrations.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Service (including all components).
  • Personalize your experience, including tailored suggestions (e.g., job recommendations) based on your information and activity.
  • Process payments and manage subscriptions.
  • Send service updates, promotions, and newsletters (with your consent).
  • Improve, optimize, and enhance the Service (e.g., research & development, analytics, new features, stability, and security).
  • Comply with legal requirements and enforce our terms.

Legal Basis for Processing: Performance of Contract; Legitimate Interests; Consent; and Legal Obligation, as applicable.

AI Processing: Our Service includes AI-powered features to provide personalized recommendations, insights, and other functionalities. This processing does not produce decisions with legal or similarly significant effects under GDPR Art. 22 or Cal. Civ. Code § 1798.185(a)(16). If that ever changes, we will provide meaningful information about the logic, enable human review, obtain required consents, and treat the change as material (see Section 11). You can control AI processing in your account settings at any time.

3. How We Share Your Information

No Sale or “Sharing” for Cross-Context Behavioral Advertising: ViaSkill does not sell your personal information for monetary consideration, nor do we “share” it for cross-context behavioral advertising under the CCPA/CPRA.

We disclose personal information to service providers and contractors only for limited business purposes under written contracts that meet applicable legal requirements.

  • With Service Providers: Payment processing, hosting, analytics, customer service, marketing assistance—subject to contractual protections and confidentiality.
  • Legal Requirements: To comply with law or protect our rights, privacy, safety, property, or the rights of others.
  • Business Transfers: In connection with mergers, acquisitions, financing, or similar transactions, as permitted by law; notice will be provided of any ownership changes.
  • With Your Consent: Where you give explicit, informed, and unambiguous consent for a specific purpose. You may withdraw consent via account settings or by contacting us.

4. Your Data Protection Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete personal information.
  • Restrict or object to processing.
  • Request data portability.
  • Withdraw consent for specific uses.
  • (California) Opt out of “sale” or “share” of personal information.
  • (California) Limit use/disclosure of sensitive personal information.
  • (California) Appeal any denial of your privacy request.

California Residents: We honor the Global Privacy Control (GPC). You may designate an authorized agent and appeal denials. Exercise rights via [email protected] or your account settings.

EEA/UK: You have rights under GDPR/UK GDPR including objection, restriction, portability, and complaint to your supervisory authority. You may withdraw consent at any time (without affecting prior lawful processing).

We verify requests proportionately and respond within required timelines (e.g., 45 days under CCPA/CPRA; one month under GDPR, extendable as allowed).

5. Cookies and Tracking Technologies

We use cookies and similar technologies for experience, analytics, and—with consent— personalized ads. Manage preferences via our banner, in-product settings, your browser, or recognized opt-out signals (e.g., GPC). See our Cookie Policy for details.

6. How We Protect Your Information

We maintain administrative, physical, and technical safeguards (e.g., encryption and access controls). No method is 100% secure, but we review and improve safeguards regularly.

7. Retention of Information

We retain personal information as long as reasonably necessary and proportionate for the Service, stated purposes, or legal obligations. Unless law requires longer, we delete or de-identify data no later than seven (7) years after account closure or our last interaction—whichever is later—subject to lawful exceptions. Backup copies may persist up to ninety (90) days for security/compliance/restoration.

8. International Data Transfers

Your data may be processed in the United States or other countries with different laws. We use appropriate safeguards such as adequacy decisions, Standard Contractual Clauses, or consent, as required.

9. Third-Party Services

The Service may link to or integrate with third-party services. Their terms and privacy policies apply—please review them carefully. We are not responsible for their practices.

10. Children’s Privacy

The Service is not directed to individuals under 16. We do not knowingly collect data from children under 16. If we discover such collection, we will delete it promptly. Parents/guardians: contact [email protected].

11. Changes to This Privacy Policy

We may modify this Policy. Material changes will be announced via email and/or prominent in-product notice with reasonable advance notice. The “Effective Date” will be updated. Continued use after the effective date signifies acceptance. Non-material changes take effect upon posting.

12. Dispute Resolution

Disputes are resolved per our User Agreement. Exclusive venue: state or federal courts in Santa Clara County, California. If a provision is invalid, it will be modified to reflect intent or severed; the remainder stays in effect.

13. Chrome Extension Specific Information

When you use the ViaSkill Job Assistant Chrome Extension, we process limited website content from supported job boards (LinkedIn, Indeed, Monster, ZipRecruiter, and Dice)— job title, company, and job description on the page you’re viewing—to auto-fill the ViaSkill Resume Generator when you click the extension.

The extension does not collect, store, sell, or otherwise use this content beyond your active session. Processing occurs locally in your browser and within your authenticated ViaSkill account.

Permissions (minimum necessary):

  • activeTab — interact with the job posting tab you’re viewing.
  • tabs — detect/switch to your ViaSkill Resume Generator tab for auto-fill.
  • host permissions — limited to supported job boards and ViaSkill to read posting content and populate fields.

These permissions are used solely for the described purpose—not for monitoring, advertising, analytics, or unrelated activities.

14. Contact Us

For questions or concerns, contact us at [email protected].

Address: ViaSkill, Inc., 2504-B El Camino Real, Carlsbad CA 92008 #126, USA

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